OptiOps

AI workflow systems for UK trades businesses

Never miss a call. Never lose a quote. Never chase an invoice.

Optiops installs AI phone and workflow systems for UK trades companies — voice agents that answer every call, automated follow-ups that chase every quote, and review requests that build your reputation on autopilot.


Live on your existing number. Up and running in 48 hours.

Sound familiar?

• You’re on the tools when the phone rings — and the job goes to someone else
• You sent the quote two weeks ago. Still no reply. No time to chase.
• You’ve done the work. The invoice is sitting there unpaid. Again.
• Your Google reviews haven’t moved in months — but your competitor’s have.


You’re not losing jobs because of your work. You’re losing them because you’re too busy doing the work to run the business around it.


Optiops fixes that.

Ready to see it in action?
We’ll set up a free demo call — you’ll hear exactly how the voice agent sounds and see the workflows running live. Takes 20 minutes. No obligation.
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request DEMO

    What we fix

    Most trades businesses aren’t short of work. They’re short of time to manage it properly.

    Every week, revenue slips through the gaps:


    • Calls go unanswered while you’re on the tools
    • Quotes sit ignored because there’s no time to chase
    • Jobs finish without a review request going out
    • Invoices go unpaid because nobody followed up
    • New enquiries fall through the cracks overnight and at weekends


    None of it feels dramatic. All of it adds up.

      Our Role

      Optiops installs the systems that plug those gaps — automated, running 24/7, without adding to your workload.


      You stay focused on the work. We make sure nothing falls through.

      AI Voice Agent — 24/7 call answering

      Your phone gets answered every time, even at 11pm on a Sunday. The voice agent books inspections, handles FAQs, and captures lead details — all in a natural conversation. No more missed calls, no more lost jobs.

      Missed Call Text-Back

      If a call does slip through, an SMS fires back within 10 seconds. Most customers will wait for a reply if they get one fast. Without it, they’ve already called the next number on the list.

      Lead Capture Bot

      Handles enquiries from your website and Facebook page automatically. Qualifies the job, books the inspection, and logs the lead — without you lifting a finger.

      Quote Follow-Up Sequence

      A 3-message SMS sequence that chases unanswered quotes over the following week. Most jobs don’t go cold because customers aren’t interested — they just got busy. A timely nudge brings most of them back.

      Review Request Sequence

      Once a job’s done, an automatic SMS asks your customer for a Google review. More reviews means higher rankings, more inbound calls, and less reliance on paid ads.

      Invoice Reminder Sequence

      Polite, automatic SMS reminders chase unpaid invoices so you don’t have to. Gets the awkward conversation out of the way without you having to make the call.

      All six are included in every Optiops installation. Live on your existing number within 48 hours.

      Who We Work With

      We work with UK trades businesses of all sizes — from sole traders to teams of 15.


      • Plumbers, roofers, electricians, heating engineers, builders, landscapers
      • Owner-operators running 1–15 people
      • Businesses turning over £150k–£2m
      • People who are good at the job but know the admin side is letting them down


      If you’re on the tools every day and the phone, the quotes, and the reviews are getting away from you — you’re exactly who this is built for.

      What changes when Optiops is put into place

      Within the first few weeks, most clients notice:


      • Fewer missed calls — the voice agent picks up what you can’t
      • Quotes getting replied to — the follow-up sequence does the chasing
      • More Google reviews coming in — automatically, after every job
      • Invoices getting paid faster — without an awkward phone call
      • Enquiries handled overnight and at weekends — without you being available


      Nothing extra on your plate. Just fewer things falling through the gaps.

      Ready to see it?

      Book a free demo call. You’ll hear the voice agent live and see the workflows in action. Takes 20 minutes. No obligation.

      REQUEST DEMO